The True Cost of Mismanaged Work Orders in Property Management


Every property manager knows that work orders are an inevitable part of the job. From minor repairs to major maintenance tasks, these requests from tenants can range from simple to complex. But what happens when these work orders are mismanaged? The ramifications go beyond just a disgruntled tenant.

1. Financial Implications

When work orders aren’t efficiently handled, they can quickly become costly.

  • Delayed Repairs: A small leak, when unaddressed, can turn into a costly repair job involving water damage, mold, and structural concerns.
  • Repeated Repairs: Without proper coordination, a repair might not be completed correctly the first time, necessitating repeated visits and escalating costs.

2. Tenant Retention & Satisfaction

In today’s digital age, a single negative review can influence a potential tenant’s decision.

  • Delayed Response: Tenants value swift responses. A slow reaction to a work order can result in dissatisfaction and negative reviews.
  • Quality of Repairs: When tasks are hastily done or not given to specialized vendors, the quality suffers, leading to dissatisfied tenants.

3. Administrative Overhead

Mismanagement means more work for the property manager.

  • Repeated Follow-ups: Inefficient handling often means following up multiple times, leading to wasted time and resources.
  • Documentation: Mismanaged work orders can result in poor or incomplete documentation, making it difficult to track work histories or handle disputes.

How Rental Werx Bridges the Gap

Work orders don’t need to be a thorn in a property manager’s side. With a dedicated partner like Rental Werx, property managers can:

  • Ensure Timely Repairs: With our direct coordination with tenants and vendors, we ensure repairs are done promptly and at a time convenient for the tenant.
  • Leverage Vetted Vendors: Our network of vetted vendors means that the right professional is always on the job.
  • Stay Updated: Through our transparent communication portal, property managers always know the status of every work order.

In the competitive world of property management, every edge counts. Proper work order management not only reduces costs but also boosts tenant satisfaction, ensuring that properties remain occupied and profitable.


Streamline your property management with Rental Werx. Efficiency is not just a buzzword; it’s a promise.